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Instant answers
- Frequently Asked Questions — delivery times, license types, payments and refunds.
- Activation Guide — step-by-step activation for Windows, Office and servers, plus fixes for common error codes.
- How It Works — the full journey from checkout to activation.
Order help
Your license keys are always available under My Account → Orders. Delivery emails can be resent from our side in seconds — just ask.
Contact a human
Email support@keytivo.com or use the contact form. Include your order number for the fastest resolution. Typical first response is within a few hours; replacement requests are resolved within 24 hours.
Our guarantees
- Genuine keys, verified before dispatch
- Free replacement if a key fails to activate
- Refunds on unredeemed keys within 14 days