Need help before or after an order? Send us a message — our support team replies around the clock, usually within a few hours. You can also email us directly at support@keytivo.com.
Before you write
- Key not arrived? Check your spam folder first, then include your order number so we can resend instantly.
- Activation problems? The activation guide solves the most common errors in minutes.
- Refunds? Our refund policy explains eligibility — unredeemed keys are refundable within 14 days.