Last updated: September 4, 2026

These Terms and Conditions (“Terms”) govern your use of https://keytivo.com/ and your purchase of digital products from KEYTIVO. By accessing the website or placing an order, you agree to these Terms.

1. Store information

  • Storefront brand: KEYTIVO
  • Legal company: KLYVEXAI LLC
  • Relationship: KEYTIVO is an online storefront operated by KLYVEXAI LLC, a Wyoming limited liability company.
  • Website: https://keytivo.com/
  • Legal / mailing address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
  • Phone: +1 (332) 309-1517
  • Email: support@keytivo.com

KEYTIVO is an online-only digital software store. The address above is the documented legal and mailing address of KLYVEXAI LLC and is not a customer walk-in location.

2. Eligibility

You must be able to form a legally binding contract to place an order. If you use the website on behalf of a business, you represent that you have authority to bind that business.

3. Nature of the store

KEYTIVO is an online storefront focused on digital software licences and Microsoft-related solutions, including products such as Windows, Microsoft 365, Office, Outlook, Microsoft Access, Power BI, Visio, Project, Teams, Azure offerings and related listings as published on the website. A product may be available globally, regionally, or only in selected countries; do not assume universal activation or universal legal availability for every SKU. Products are delivered digitally. KEYTIVO does not operate a physical retail showroom for these products.

4. Product information and trademarks

Each product page is intended to describe the available edition, licence term, user or device quantity, and other details material to the listing. Customers are responsible for reviewing product information and confirming that the selected product is suitable for their devices, operating system, region, language and intended use before ordering.

Microsoft product names and logos are trademarks of their respective owners. KEYTIVO is independently operated and is not Microsoft Corporation and is not the Microsoft Store. KLYVEXAI LLC participates in the Microsoft Cloud Solution Provider (CSP) program as an Indirect Reseller. Partner status does not mean Microsoft endorses every product listing on this website. Product availability is subject to applicable Microsoft program, distributor, regional and licensing requirements. See our Microsoft Partner Status page for verified partner identifiers.

5. Orders

At checkout, customers currently submit an Order request. No online payment is collected on the website at checkout. Placing an order request submits an offer to purchase the selected products. KEYTIVO will contact you regarding payment and order processing. KEYTIVO may decline, cancel or delay an order that appears fraudulent, duplicated, incomplete, unverifiable, inventory-constrained or otherwise inconsistent with these Terms or applicable law. If payment has already been received for a cancelled order, we will refund eligible amounts according to the Refund Policy.

6. Pricing, currency and taxes

Prices are displayed in United States dollars (USD) unless otherwise stated on the product page or at checkout. Applicable taxes may be shown at checkout depending on store configuration and your location. We may correct obvious pricing or typographical errors and cancel affected orders before or after payment confirmation, with a refund of amounts paid for cancelled items.

7. Payment

Available payment methods are shown at checkout. At the time these Terms were updated, checkout uses Order request only. Online card wallets and other automated checkout payment methods are not offered on the website at this time. After you submit an order request, KEYTIVO contacts you about payment. Digital delivery happens only after payment is successfully confirmed through the method arranged for your order.

8. Digital delivery

After payment is confirmed, KEYTIVO delivers licence details digitally, primarily by email to the address provided at checkout and, where applicable, via WhatsApp support. Where a customer account exists, licence details may also be available from the account order area. Delivery depends on payment confirmation, accurate contact details and available licence inventory. See the Delivery Policy for process details.

9. Licence activation and third-party terms

Software products remain subject to the end-user licence terms of the software publisher (including Microsoft where applicable). You are responsible for activating and using products in accordance with those publisher terms and the product-page description. KEYTIVO provides general activation guidance and support for order questions; publisher platforms and licence rules remain under the publisher’s control.

10. Acceptable use

You agree not to misuse the website or purchased licences, including by attempting unauthorised access, interfering with store security, submitting fraudulent orders, unlawfully distributing licence credentials, or using products in violation of applicable law or publisher licence terms.

11. Accounts

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for activity under your account. Notify us promptly if you suspect unauthorised access.

12. Refunds and cancellations

Refund eligibility, request windows and procedures are described in the Refund Policy, which forms part of these Terms.

13. Intellectual property

Website content, branding and store materials (excluding third-party trademarks and software) are owned by KEYTIVO / KLYVEXAI LLC or their licensors. Microsoft and other product trademarks belong to their respective owners and are used for product identification.

14. Website availability

We aim to keep the website available, but we do not guarantee uninterrupted access. Maintenance, hosting issues or events beyond our reasonable control may affect availability.

15. Support

Support is available 24/7, and we aim to respond as quickly as possible. KEYTIVO support can help with order status, delivery of licence details, product-page clarification and general activation guidance. Support does not replace Microsoft or publisher support for platform outages, account recovery on publisher systems, or issues outside the purchased KEYTIVO order.

16. Disclaimers and limitation of liability

Except where prohibited by applicable law, products and the website are provided on an “as available” basis, and KEYTIVO’s / KLYVEXAI LLC’s total liability arising out of an order is limited to the amount you paid for the affected product(s) in that order. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or fraudulent misrepresentation, or non-waivable consumer rights.

17. Indemnity

To the extent permitted by law, you agree to indemnify KEYTIVO and KLYVEXAI LLC against claims arising from your misuse of the website, your violation of these Terms, or your use of products in breach of publisher licence terms, except to the extent caused by wilful misconduct.

18. Changes

We may update these Terms from time to time. The “Last updated” date will change when revisions are published. Updated Terms apply to subsequent website use and new orders.

19. Severability

If a provision of these Terms is found unenforceable, the remaining provisions continue in effect.

20. Governing law and disputes

These Terms are intended to be governed by the laws of the State of Wyoming, United States, without limiting non-waivable consumer protections that may apply where you live. This statement is provided for storefront clarity and is not a substitute for professional legal advice. Before formal proceedings, contact support@keytivo.com so we can attempt to resolve the issue.

21. Contact

support@keytivo.com · +1 (332) 309-1517

KLYVEXAI LLC · 30 N Gould St Ste R, Sheridan, WY 82801, United States

Related pages: Privacy Policy · Refund Policy · Delivery Policy · Microsoft Partner Status.