How to Activate Your Product

After you complete your KEYTIVO order and payment is confirmed, you receive digital product information by email from our fulfilment system. Keep that message — it is your primary reference for the product title, edition and any licence details included with your purchase.

1. Check your order email

  • Confirm the product name and edition match what you ordered.
  • Read any product-specific instructions included in the message.
  • Save the email in a secure place. KEYTIVO support never asks you to publish licence keys publicly.

2. Follow product-specific steps

Activation steps vary by Microsoft product and edition. Some products use a licence key entered during installation or in Settings. Others use account-based sign-in or subscription activation. Always follow the instructions for the exact product you purchased — there is no single activation method that applies to every Microsoft product.

3. Where to enter a licence key (when applicable)

  • Windows: Settings → System → Activation, or during Windows setup when prompted.
  • Office / Microsoft 365 desktop apps: Open an Office app → Account / Sign in, or enter a product key when prompted.
  • Other Microsoft products: Use the activation path described in your KEYTIVO delivery email and the official Microsoft documentation for that product.

4. Official Microsoft help resources

5. Basic troubleshooting

  • Confirm you are activating the same edition named in your order email.
  • Check your internet connection if online activation is required.
  • Restart the device and retry the activation screen.
  • If an error code appears, note it exactly before contacting support.

6. Contact KEYTIVO support

If you need help after reviewing your delivery email and the official Microsoft resources above, contact us:

Please include your order number, product title and any error message. Do not post licence keys in public forums or social media.