Order Help

KEYTIVO is an online storefront operated by KLYVEXAI LLC, a Wyoming limited liability company. KEYTIVO sells digital Microsoft software licences. No physical product is shipped, so digital orders do not have a postal tracking number.

How the current Order request checkout works

  1. Add products to your cart and proceed to checkout.
  2. Submit an Order request. No online payment is collected on the website at checkout.
  3. KEYTIVO contacts you regarding payment and order processing.
  4. Digital delivery happens only after payment is successfully confirmed.
  5. Licence details are emailed to the address used for the order. A WhatsApp copy may also be provided for delivery support.

Online card wallets and other automated checkout payment methods are not currently offered on the website.

If you have not received your licence details

  • Confirm that payment has been confirmed with KEYTIVO.
  • Check your inbox, spam, junk and promotions folders.
  • Confirm that you entered the correct email address.
  • Open My Account → Orders to review the order status.
  • Check WhatsApp if you provided a WhatsApp number for delivery support.

Contact KEYTIVO

Support is available 24/7, and we aim to respond as quickly as possible.

If you still need assistance, contact us and provide:

  • Your order number
  • Product name
  • Email address used at checkout
  • Date you submitted the order request / confirmed payment

Email: support@keytivo.com
Phone/WhatsApp: +1 (332) 309-1517
WhatsApp: https://wa.me/13323091517

Do not send or publish licence keys in public messages.

Helpful resources