Authenticity & Anti-Piracy Policy
Last updated: September 4, 2026
This Authenticity & Anti-Piracy Policy describes how KEYTIVO approaches lawful distribution of digital software products sold at https://keytivo.com/, with a focus on Microsoft software licences and related digital solutions. KEYTIVO is an online storefront operated by KLYVEXAI LLC, a Wyoming limited liability company.
1. Purpose
KEYTIVO aims to provide clear product information and digital delivery of software licences while discouraging piracy, unauthorised activation tools and misleading product claims.
2. Products we sell
KEYTIVO’s catalogue is organised around Microsoft-focused digital products such as Windows, Microsoft 365, Office, Outlook, Microsoft Access, Power BI, Visio, Project, Teams, Azure offerings and related listings published on the website. Each product page should identify the edition, licence term and other material restrictions available for that listing.
3. Lawful distribution commitment
KEYTIVO does not intentionally sell cracked, modified or pirated software, and does not provide malware or unauthorised activation tools as part of standard product delivery. Licence details fulfilled through KEYTIVO’s order system are intended for legitimate customer use under applicable publisher terms.
4. Sourcing and inventory controls
Licence inventory is managed through KEYTIVO’s store systems and assigned to paid orders during fulfilment. Where inventory for a product is unavailable, orders may require manual fulfilment before delivery can be completed. KEYTIVO does not publish confidential supplier contracts on this page.
5. Customer obligations
Customers must use purchased products in accordance with the applicable Microsoft or other publisher licence terms, activate products only on permitted devices/accounts, and must not unlawfully share, resell or redistribute licence credentials.
6. Trademarks and partner status
Microsoft product names and logos are trademarks of their respective owners. KEYTIVO is independently operated and is not Microsoft Corporation and is not the Microsoft Store. KLYVEXAI LLC participates in the Microsoft Cloud Solution Provider (CSP) program as an Indirect Reseller. Participation does not mean Microsoft endorses every product listing on this website, and CSP status does not automatically cover every product type. See Microsoft Partner Status for verified identifiers.
7. Product descriptions
We expect product titles and descriptions to state relevant edition, term, user/device quantity and delivery method so customers can compare options before purchase. If you believe a listing is unclear or inaccurate, contact support so we can review it.
8. Reporting concerns
If you suspect a delivery issue, unauthorised activity, or a product concern related to authenticity, email support@keytivo.com with your order number and a description of the issue. KEYTIVO may investigate, request clarifying information, pause fulfilment, cancel fraudulent orders, or revoke licence inventory associated with refunded or abusive orders where appropriate.
9. Fraud and rights-holder cooperation
KEYTIVO may cooperate with payment providers, hosting providers and rights holders where legally required or reasonably necessary to address fraud, abuse or intellectual-property complaints.
10. Support for licence concerns
For delivered licences that fail to activate, follow the process in our Refund Policy. Support can help with order verification, resending delivery where appropriate, and general activation guidance. Support is available 24/7, and we aim to respond as quickly as possible.
11. Related policies
Terms and Conditions · Refund Policy · Delivery Policy · Privacy Policy · Microsoft Partner Status.
12. Contact
support@keytivo.com · +1 (332) 309-1517
KLYVEXAI LLC · 30 N Gould St Ste R, Sheridan, WY 82801, United States